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Nov. 14, 2022 - Websocket Connection Failures

Updated at November 21st, 2022

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Status Page Incident

While testing a new feature to improve system reliability we unknowingly introduced a problem that would cause Appcues WebSocket connection failures for our clients. The issue in question was first brought to our attention on November 13th and was resolved at 7:30 am EST on November 14th.

Our engineering team has made all necessary adjustments to our server configurations so that this issue does not happen again.

Current Status: Resolved

 

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