US English (US)
ES Spanish

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form below and we will reply as soon as possible.

  • Appcues Certifications & Training
  • Integration Hub
  • Contact Us
English (US)
US English (US)
ES Spanish
  • Docs home
  • Web Experiences
  • Use Cases

Push an Announcement to your Users (webinar, updates, etc.)

Learn how to create an announcement to drive engagement among your users.

Updated at June 29th, 2024

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form with the details about the help content you'd like to see.

  • Home

  • Installation & Developers

    • Web Experiences

      • Mobile Experiences

        • Workflows

          • Analytics & Data

            • Account Management

              • Best Practices

                • Integrations

                  Table of Contents

                  Build Guide Step 1: Add a piece of media (pictures/videos/GIFs) Step 3: Add your announcement content Step 4: Add buttons Step 5: Change the button action to suit your use case Step 6: Target your Flow

                  In-app announcements are valuable for driving engagement in other areas of your product's ecosystem, such as webinars, blog posts, conferences, etc. 

                  An announcement should:

                  • Clearly articulate the event/item and the value
                  • Contain information about when and where
                  • Provide a clear call to action and method of dismissal

                  Let's walk through building an announcement!

                  Build Guide

                  Step 1: Add a piece of media (pictures/videos/GIFs)

                  Visuals, especially people, draw the attention of the viewer. And, in the case of the announcement we're making, the people shown are also going to be in the office hours announcement.

                   

                  Step 3: Add your announcement content

                  A headline should be concise and clearly define the content of the announcement. Once the headline has been added, repeat to add paragraph text content.

                  Step 4: Add buttons 

                  A good announcement must have a secondary “Dismiss” buttons for users to exit the flow easily. Our call to action uses the “Register now” primary button with a “Go to URL” button action that will redirect users to a registration link. 

                  Step 5: Change the button action to suit your use case

                  In this example, we are using the Button Action “Go to URL”. This allows us to add the full URL which will open it in a new window, as well as marking the flow as complete. 

                  Step 6: Target your Flow

                  Your targeting will depend on the appropriate audience for the content of the flow you created. For this flow example, we want to target anyone with an Essentials or Growth plan, as well as any specific accounts we want to exclude like internal testers. 

                  We're avoiding pages where a user would be building or editing their content, but in general an announcement like this could show on any page. Think about whether there is any place you'd absolutely not want it to show and simply exclude those URLs.

                  We're just going to show it to each user once. Potentially we could create a reminder that pops up when it's close to the data of the webinar as a second chance to sign up, but that would be a different flow completely.

                  Congratulations! You've just finished creating your general announcement flow! Feel free to test first (see: Testing Flows) and publish when you're ready.

                  general announcement build guide

                  Was this article helpful?

                  Yes
                  No
                  Give feedback about this article

                  Related Articles

                  • Styling Flows and Themes
                  • Get Feedback from your Users with a Flow
                  • Segments
                  • Diagnostics Tool
                  Appcues logo

                  Product

                  Why Appcues How it works Integrations Security Pricing What's new

                  Use cases

                  Appcues Integration Hub User Onboarding Software Feature Adoption Software NPS & Surveys Announcements Insights Mobile Adoption

                  Company

                  About
                  Careers

                  Support

                  Developer Docs Contact

                  Resources

                  The Appcues Blog Product Adoption Academy GoodUX Case studies Webinar Series Made with Appcues Appcues University

                  Follow us

                  Facebook icon Twitter icon grey Linkedin icon Instagram icon
                  © 2022 Appcues. All rights reserved.
                  Security Terms of Service Privacy Policy

                  Knowledge Base Software powered by Helpjuice

                  Expand