US English (US)
ES Spanish

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form below and we will reply as soon as possible.

  • Appcues Certifications & Training
  • Integration Hub
  • Contact Us
English (US)
US English (US)
ES Spanish
  • Docs home
  • Web Experiences
  • Use Cases

Ask your Users for a Review

Learn how to ask your users for a review to gain social proof of your product.

Updated at June 27th, 2024

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form with the details about the help content you'd like to see.

  • Home

  • Installation & Developers

    • Web Experiences

      • Mobile Experiences

        • Workflows

          • Analytics & Data

            • Account Management

              • Best Practices

                • Integrations

                  Table of Contents

                  Build Guide Step 1: Create your Slideout Step 2: Target your Flow

                  Asking for reviews from your champions is a great way to gain social proof that you have an amazing product. As you move past your initial early adopters, you'll need a healthy amount of social proof to grow.

                  Build Guide

                  Step 1: Create your Slideout

                  Set up a slideout to make the ask of your user. Be sure to include some artwork, a headline, the ask, and a call to action. You may also want to offer some type of compensation. For example:

                  Add two buttons to the slideout and offer a skip option through the ‘x’ close for those who are not interested.

                  In the "Email a reminder" button, have it go to the next step, as shown below.

                  In the "Let's do it!" button, you can link the URL where the users leave their reviews. To keep track of clicks on this button, you can track an event here. 

                  Add a second slideout for users who select “Email a reminder” thanking them and confirming that the reminder is on the way! 

                  On the ‘Got it’ button, we'll set it to dismiss the flow and mark the flow complete. We'll then use the event flow completed to send the email reminder from HubSpot using our integration. You can find more on how to set this up here: Automate email messaging in HubSpot with Appcues.

                  Step 2: Target your Flow

                  This flow can be targeted simply at your product Champions, which is to say that they are promoters of your product (their NPS is a 9 or 10). You may want to include Regulars (users that give your product a 7 or 8) as well in this case.

                  Our Promoters segment includes all NPS scores of 8 or more, collected at least 2 days ago but not more than 90 days ago.

                  We're targeting this flow to show only once and when the users have visited more than 5 pages within their session.

                   

                  review request building guide g2 write review

                  Was this article helpful?

                  Yes
                  No
                  Give feedback about this article

                  Related Articles

                  • Targeting by User & Group Property
                  • User Profiles
                  • View and Manage your Events
                  • Right to Left Language Support
                  Appcues logo

                  Product

                  Why Appcues How it works Integrations Security Pricing What's new

                  Use cases

                  Appcues Integration Hub User Onboarding Software Feature Adoption Software NPS & Surveys Announcements Insights Mobile Adoption

                  Company

                  About
                  Careers

                  Support

                  Developer Docs Contact

                  Resources

                  The Appcues Blog Product Adoption Academy GoodUX Case studies Webinar Series Made with Appcues Appcues University

                  Follow us

                  Facebook icon Twitter icon grey Linkedin icon Instagram icon
                  © 2022 Appcues. All rights reserved.
                  Security Terms of Service Privacy Policy

                  Knowledge Base Software powered by Helpjuice

                  Expand